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Privacy Policy

This Privacy Policy describes how BC Interactive Media LLC (the “Site” or“we”) collects, uses, and discloses your Personal Information when you visit or use services from the Site.

Last updated: September 5, 2024

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases and provide customer service. We may also collect additional information if you join our rewards program or subscribe to our email newsletters. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

Device information

When you visit the site, we collect information about your device and internet browser such as the version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site in order to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site and provide better products and services for our customers. This information is collected automatically when you access our Site using cookies, log files, web beacons,tags, and/or pixels.

Newsletter and Contact Forms

When you subscribe to our email newsletter and confirm your subscription by clicking the confirmation link in the confirmation email we send you, we may collect your name, email address, and device IP address. If you create an account, we associate your subscription with your website account which includes the device and order information described above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor, what services they are interested in, and how they are using the website to find what they need.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and six months from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menus. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Children & Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.  If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We does not sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

We will share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

We may store your data on servers provided by trusted third party hosting vendors with whom we have contracted who assist us in providing services including storing and managing content, analyzing data, providing marketing assistance, and information such as processing credit card payments and providing customer service, service reviews, and/or rewards programs, and integrations of third-party Services such as accounting and project processing and fulfillment services.

For example, when you submit a request for consultation form on this website, your information is stored with a third party provider, Bloom.io, a Customer Relationship Management (CRM) service for provides project management purposes. Please review Bloom’s privacy policy for more information about their privacy practices.


These third-party service providers will have access to Personal Information needed to perform their functions and will not be permitted to use it for other purposes. These trusted third parties will be required to ensure the integrity and security of the Personal Information provided to them. We may use service providers located outside of the United States and, if applicable, your Personal Information may be processed and stored in other countries and may be subject to disclosure under the laws of those countries.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising & Analytics

We use Google Analytics to help us understand how people use the Site, to improve our service offerings to you, and provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Information that may be collected includes your device and browser information, ip address, pages you visit and activity on the Site, demographic (such as age,location, household income, interests) and other information that may help use learn more about your interests and preferences.

You can read more about how Google uses your Personal Information at
https://policies.google.com/technologies/partner-sites.

To learn how to safeguard your data, go to: https://support.google.com/analytics/answer/6004245

You can also opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site and your interaction with our ads on other websites with our advertising partners. We collect and share some of this through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by social media and search engines by visiting the following links:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

INSTAGRAM – https://privacycenter.instagram.com/policies/cookies/

GOOGLE - https://www.google.com/settings/ads/anonymous‍‍

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track Options in Browsers

Please note that because there is no consistent industry understanding of howto respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Using Personal Information

We use your personal Information to provide our services to you, which includes:

(a) Keeping you up to date on current and future projects, new products and services.
(b) Contact you about your requests for proposals for services.
(b) Contact you for project on-boarding, collaboration, invoicing

From time to time, We may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.  If you would like to stop receiving marketing or promotional communications via email from We, you may opt out of such communications by replying to the emails with the word Unsubscribe in the subject line.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Data Retention

We will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be processed and stored within the United States.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below, or through our customer service contact form.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records, and direct any service providers that hold your personal information to delete your personal information from their records. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

(a) Complete the transaction for which the personal information was collected,fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

(b) Detect security incidents, protect against malicious, deceptive,fraudulent, or illegal activity; or prosecute those responsible for that activity;

(c) Debug to identify and repair errors that impair existing intended functionality;

(d) Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

(e) Comply with the federal and state privacy laws within the United States and the EU.

(f) Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

(e) Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

(f) Comply with an existing legal obligation; or

(g) Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Changes to this Statement

We reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information in this document. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact

We welcome your questions or comments regarding our privacy practices. For more information, if you have questions, or if you would like to make a complaint, please contact us using the details provided below:

BC Interactive Media LLC
205 Doris Avenue
Vestal, NY 13850
United States
[email protected]
(607) 748-0374

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here by going to https://ico.org.uk/make-a-complaint/